Our warehousing and logistics partners are diligently following the recommended safety measures during the packing and delivery process, which may result in some delays in order fulfillment.

Although we strive to maintain next-working day delivery within the UK, we kindly ask for your understanding and allow 3-5 working days for delivery (please note that working days refer to Monday to Friday). For international deliveries, there might be additional constraints due to local restrictions.

Rest assured, once your order is dispatched, you will receive an email containing your tracking details. If you have any inquiries or concerns regarding your order delivery, please feel free to reach out to us, and we’ll be happy to assist you.

* Please note on very rare occasions where orders weigh above 20kg, there may be a delivery surcharge applied at checkout and prices shown are for online orders only.

* Orders above £150 will be sent via courier.

* Please check any restrictions, duties, taxes and any other fees that are collected from your country before you place the order, BetterBio Health LTD will not be responsible for any of the above Duties and Fees. Please check whether your products are legally permitted in your country before you place an order, BetterBio Health LTD will not be responsible in the event the requested products are detained or confiscated by foreign customs.

* Please allow 3-5 working days for any orders placed during a public holiday/sales period to be dispatched.